Workshop Australian Diabetes Society and the Australian Diabetes Educators Association Annual Scientific Meeting 2017

What Does Person Centred Care Really Look Like in Practice (and what it doesn't)? (#53)

Sophie McGough 1 , Timothy Skinner 2 , Ingrid Willaing 3 , Nana Folmann-Hempler 3 , Annemarie Varming 3 , Dan Grabowski 3 , Kylie Mahony 1 4 , Sue Stockdale 1 4 , Helen Mitchell 4
  1. Diabetes WA, Subiaco, WA, Australia
  2. School of Psychological and Clinical Sciences, Charles Darwin University, Darwin, Northern Territory, Australia
  3. Patient Education Research, Steno Diabetes Center, Copenhagen, DENMARK
  4. DESMOND Australia , Perth, WA, Australia

Despite there being no universally accepted definition of person centred care, increasingly there are common themes or principles included in quality frameworks that address this area. These include respectful, responsive health care, informed choice, shared decision making, effective communication and consumers being valued as equal partners in health with their own beliefs and life experience being recognised.  

The Australian Diabetes Educator Association released a Person Centred Care Toolkit for diabetes educators in 2015. This included a CDE Quality Improvement Tool to provide guidance in delivery of person centred care in their practice. The experience of DESMOND Australia and the Danish STENO centre has been that educators need tools and resources to assist with delivery of person centred care as part of this quality improvement process.

The aim of this workshop is to empower educators to recognise what person centred care does and doesn’t looks like in practice and to engage with, trial or explore tools to support the development of person centred skill. The combined experience from DESMOND Australia and the STENO centre will address both group and individual education settings. The workshop will focus on self-reflection, peer review and educational tools that support educators to have person centred conversations.